Technical Assistance Center
Communication is vital to our customers. We understand. That’s why we offer 24/7/365 support from our Lynchburg, Virginia offices. We are committed to keeping your mission-critical equipment online and performing like the day it was first put into service.Whether your L3Harris system equipment supports first responders, transportation or utility users, the L3Harris Technical Assistance Center offers an array of products and services designed to meet your critical needs.
View the Technical Assistance Center page.PSPC Customer Care
The Customer Care goal to is to provide you with the help you need, whether that involves placing orders, obtaining quotes, returning material, answering shipping and invoice questions or providing warranty assistance. Let us know how we can be of service to you.
View the PSPC Customer Care page.PSPC Field Services
L3Harris is committed to maintaining the long-term reliability of our customers' communications networks through world class maintenance and support services, provided by both L3Harris employees and an extensive network of Authorized Service Centers. L3Harris supports its critical communications systems and equipment with a complete range of hardware and software support service alternatives for full life cycle maintenance.Our knowledgable maintenance personnel manage the installation, maintenance, and repair of L3Harris radios and systems with packages tailored to meet each customer’s needs. Local support provides an added layer of flexibility, allowing customers to contract only for the services needed to augment existing resources. This approach ensures optimal network performance and protects the customer’s investment while minimizing lifecycle costs.
View the PSPC Field Services page.PSPC International Sales
To place an order or request pricing for Public Safety and Professional Communications radios or systems, select from the following contacts:
View the PSPC International Sales page.Infrastructure Managed Services
Choosing a Lifecycle Maintenance Plan for infrastructure services and support is a smart business decision for numerous reasons. With three Managed Service Tiers and multiple high-value offerings – including an option for 10 years of infrastructure services and peace of mind – L3Harris makes it easier for you and your team to focus on the jobs you’ve trained to do.
View the Infrastructure Managed Services page.Terminal Managed Services
Keeping your handheld and mobile devices at peak performance maximizes the reliability and lifespan of your investments. L3Harris offers three tiers of services, so you can choose the best level of support for your terminal needs and budget requirements.
View the Terminal Managed Services page.L3Harris Broadband Managed Services
We’ve made it simpler and more affordable than ever to be LTE-ready out of the box. In fact, your team can roll out with 4G LTE broadband connectivity on a reliable nationwide network―set up and managed directly through L3Harris.
View the L3Harris Broadband Managed Services page.Technology Training
At L3Harris, we invite you – our valued customer – to take advantage of our wide range of online and in-person training courses. Receiving training from our expert instructors will improve your user experience and proficiency with your new mission-critical L3Harris equipment.
View the Technology Training page.
